"Change requires commitment. Commitment requires self-interest.
The role of the Change Agent, then, is to foster self-interest."
  - John Layman

Check out our free white papers.  Read them online or download them:

Publications: 

Practical Software Measurement: Objective Information for Decision Makers

Quantifiable, objective, and meaningful measurement is critical to the successful development of complex software systems. Practical Software Measurement (PSM) describes a proven process for designing and implementing a measurement program. When PSM is adopted, it provides decsion-makers with essential information on size/scope, quality, scheduling, resource allocation, and more. It enables managers and developers to make informed decision that will positively affect the project's outcome.

Buy this book at Amazon.com. Translations: Japanese  Chinese

PSM Support Center (PSMSC)

The PSMSC was established to encourage the adoption of Practical Software Measurement in industry and government. The PSMSC core team is to PSM as the SEI is to the CMMI. It trains, authorizes, and equips "Transition Organizations" which offer PSM-related training and consulting services. Layman & Layman is an authorized PSM Transition Organization.

Software Engineering, Volume 2, The Supporting Processes, 3rd Edition

This is the second volume of a two-volume study guide that helps individuals prepare to sit for the IEEE Computer Society's Certified Software Development Professional (CSDP) examination. Our material in Chapter 8 covering infrastructure is entitled:

 "Implementing an Organizational Software Process Improvement Program"

Buy this book at Wiley.com.

Recorded Webinars:

"Assessing Your Readiness for Agile Development"

Available from ITMPI.org.

"Improving Performance in IT Service Delivery"

Available from ITMPI.org.

"Leveraging Measurement in Your CMMI and Compliance Initiatives"

Available from ITMPI.org.

"Organizational Change: 5 Roadblocks and How to Overcome Them"

Available from ITMPI.org.

"The Journey Towards Effective Portfolio Management"

Available from ITMPI.org.

"The Marriage Between IT and the Business: Making it Work"

Available from ITMPI.org.