"Good management is essential to excellence in operations,
but it takes great leadership to bring about organizational change."
CMMI® and Best Practice Appraisals
Process reviews and assesments are conducted to compare an organization's
current practices against an objective yardstick. Assessments can be used:
as a catalyst for iniitiating an improvement program
to measure progress of an ongoing improvement program
to identify differences between processes as documented and those used in actual
to officially certify an organization's use of industry best practices such as the
Appraisals are tailored to the client's objectives (e.g. models or frameworks to
be employed, which work groups to study, data gathering methods, appraisal team composition, and format for
reporting results.) We follow a proven, repeatable process for planning, conducting and reporting to ensure an
efficient appraisal and actionable results.
Improvement Program Planning
This series of facilitated workshops is designed to assist organizations which
need to make significant improvements, and do so quickly using minimal resources. The workshops help executive
sponsors and their improvement teams to plan their approach and chart a course. The techniques employed are the
result of many years of experience working in diverse organizational settings with a wide variety of improvement
techniques; they incorporate industry-standard organizational improvement frameworks and emphasize organizational
change leadership principles. Workshops can focus on building the improvement program infrastructure, designing the
process architecture, establishing an overall roadmap, developing detailed pland focused on filling specific gaps,
or deploying and institutionalizing new/improved processes.
Improvement Program Health Checks
What does it take to make a process improvement program succeed? Why do so
many programs fail or fall short? The recipe for success is complex and the list of ingredients long.
"Ingredients" include suasion (communicating the vision clearly and achieving stakeholder buy-in,) disciplined
planning, continuity of focus, and relentless execution. A consultant with depth and breadth of improvement program
experience can be an invaluable aid to getting things right and avoiding pitfalls. We mentor improvement program
sponsors and leaders, assist in defining goals, processes, and plans, then help with monitoring progress and
keeping programs on track. Through periodic on-site "health checkups," we help you identify obstacles, recognize
risks, and advise on avoiding or ameliorating them.
Portfolio and Project Management
and project management are critical to every IT organization. A Project Management Office (PMO,) along with the
appropriate executive decision makers, help to ensure that the organization is devoting resources to the right
projects and that the project actually produce sound business results. We can help you launch your PMO and
establish overall protfolio and project management (PPM) governance. We can also help diagnose the root causes of
problems if you are seeking to improve your existing approach to PPM. Whether the focus is project management skill
building, PPM best practice and methodology deployment, project progress reviews, or all of the above, we can
Project Launch Workshops
Project teams often spin their wheels at the beginning of a project
deciding what they need to do and how they will do it. While good planning is a critical success factor in
project execution, the time a team spends on planning can be shortened considerably with a Project Launch
Workshop. For projects following a traditional lifecycle, the team comes together in a 1- to 3-day
facilitated workshop to draft their project management plan and initial effort, cost and schedule estimates.
For projects takiing an agile approach, there is likewise planning to be done before development iterations
can begin (sometimes referred to as "Iteration Zero".) These workshops are a combination of best-practice
discussions and hands-on activities in which team member build (and own) the key elements of their project
plan. The plan is ready to be used and the project is ready to "launch" immediately following the
Measurement Planning Workshops
Today's fast-paced busines environments and projects require just-in-time decision-making based
upon the best information available. Organizations face questions such as:
improvement initiatives should we fund?
Which product or service offerings are producing
Will we be shipping the products we promised on time
Project teams are concerned about questions such
Are we capable of meeting our schedule?
Will we be ready to release as planned?
Have we satsified all customer
In Measurement Planning Workshops, participants
learn through hands-on exercises to use the concepts of Practical Software
Measurement (PSM) to define measurement programs that will improve decision-making. (Practical
Software Measurement is a popular textbook by Beth Layman, et al that is the basis for
several measurement standards and industry best practices.)
CMMI® Training and Consulting
As a CMMI Institute Partner, Layman & Layman provides
consulting and certified training at all maturity levels for both the DEV and SVC