keep doing what we're doing, we're going to keep getting what we're getting."
Layman & Layman's mission -- and passion -- is to assist those in high tech
roles and in the general management of the enterprise to transform the way they operate, improve performance and
achieve better results.
Areas of Expertise
IT and business process improvement
Measurement at all levels of the enterprise
Portfolio and project management
How We Can Help
We focus on helping clients achieve the right balance between process, people and
Process: We help clients design, deploy, institutionalize and
improve their processes. We draw upon our familiarity with best practice frameworks such as the
Capability Maturity Models, other industry standards and Bodies of Knowledge, and industry benchmark data to
baseline and establish achievable targets for process performance. Well-designed, appropriately flexible,
repeatable processes make it possible for an organization to promise what the can deliver and deliver
what they promise.
People: Because it is people who execute processes, we
advise on ensuring their buy-in, defining clear roles and responsibilities, developing competencies, and
addressing issues of resource availability. These factors are just as critical to success as is process
Technology: We assist clients in identifying where (and how)
automation can serve to make processes and people more efficient.
Each of Layman and Layman's principals and staff consultants has decades
of business experience specializing in the software field. This breadth and depth of industry experience gives
us a potent ability to:
diagnose complex situations
build custom roadmaps for our clients
provide proven, usable assets and techniques
coach/assist client internal leaders and change agents
We follow a consultative, rather than prescriptive, approach to process improvement
consulting. This partnership relationship with clients is our professional hallmark, and the reason much of
our engagement portfolio consists of repeat and referral business.